Privacy Policy
Last Updated: 12 February 2026
Introduction
Service Assist Pro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us when you:
- Fill out contact forms on our website
- Request services or information
- Communicate with us by phone, email, or other means
- Subscribe to our newsletter or updates
This information may include your name, email address, phone number, physical address, and details about your home repair needs.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our site
- Referring website addresses
- Cookie data and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and respond to your inquiries and service requests
- Schedule appointments and communicate about services
- Send you updates, newsletters, and promotional materials (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, email services, etc.)
- Professional advisors (lawyers, accountants, etc.) when necessary
- Law enforcement or regulatory authorities when required by law
- Third parties in connection with a business transaction (merger, sale, etc.)
All third parties are required to maintain the confidentiality of your information and use it only for specified purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to certain processing activities
- Data portability
- Withdrawal of consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
Canadian Privacy Compliance
As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Service Assist Pro
2435 Rue Valade
Montreal, QC, Canada
Phone: +1 514-268-2323
Email: [email protected]